GB
Gerhard B
1 reviews | Active since Dec 2014
12 Aug 2015, 10:14
Not his job
I visited the FNB Sandton City to service my business account. Before entry I transferred R10000 to a beneficiary at the ATM but unfortunately in the haste chose the wrong beneficiary. Floyd, the meeter and greeter, assisted me by finding the correct FNB person to sort out the mistake and frequently enquired if all is okay. He really showed sincere interest in my progress. After a fiasco month with FICA documents with FNB this was really fantastic to experience. Well done Floyd keep it up you are a true assist to a huge bank that sometimes dissapear in the numbers.
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Replies (1)FNB (First National Bank)'s replyOfficial
12 Aug 2015, 10:21Hello borstlap,
Brilliant,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from Floyd.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Brilliant,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from Floyd.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply12 Aug 2015, 10:21
Official
Hello borstlap,
Brilliant,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from Floyd.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Brilliant,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from Floyd.
***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
