1 reviews | Active since May 2016

31 May 2016, 10:52

Not helpfull

<p>My wife had a temporary loan at FNB and the loan was setteled. When trying to get a loan it get rejected on the affordability prophile. When ivestigating we found that FNB listed the loan as a monthly debt to FNB and this courses the affordability problem. We asked for help on the website and we where refered to the Temp loan department. To date we have not received any feedback and the problem still persists. </p> <p>We email but no reply.</p> <p> </p> <p>If anyone is interested in help solving this problem we would really appreciat the assistance.</p> <p> </p> <p>Temp loan query CRM:***</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2016, 08:14
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 934729.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)