1 reviews | Active since Jul 2009
Not helpfull
I just came back from FNB Woodmead to collect my card. I received poor service from the guy who was sitting at table number 5. Every time when i ask him questions he seems not inerested and asked If I didnt read my terms and conditions for the card. if he doesnt want to assist people why is he a consultant? i need an apology from him. Im really not happy with his service
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 899605.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 899605.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Trust this email finds you well.
This is a courtesy email with regards to your complaint dated 04/04/2015; we would like to ensure that you were fully satisfied with the handling and resolution of your complaint.
We thank you for banking with us at First National Bank and we endeavour to ***ist you with any requirements you may have in the future.
Best Regards
Melinda Duvenhage
Complaints Resolution
Email address: ***
Tel number: *** (option one)
Good day,
Trust this email finds you well.
This is a courtesy email with regards to your complaint dated 04/04/2015; we would like to ensure that you were fully satisfied with the handling and resolution of your complaint.
We thank you for banking with us at First National Bank and we endeavour to ***ist you with any requirements you may have in the future.
Best Regards
Melinda Duvenhage
Complaints Resolution
Email address: ***
Tel number: *** (option one)