not helpful at all
this morning I checked my bank account I was debited R395.00 I have now stopped the debit order and asked fnb to reverse the payment they tell me I have to phone back in 24 hours to reverse the payment why must I waste my time to phone twice to sort out one problem I am going to change my bank now this is really unacceptable I am tired of bad service
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
25 Feb 2016, 09:56Hello clint1005,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875653.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875653.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply25 Feb 2016, 09:56
Official
Hello clint1005,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875653.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875653.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)