Not Helpful!!

My Gold Cheque card is about to expire and I have asked FNB to deliver it to my work address. I thought this was a reasonable request as they delivered my Gold Credit card a few years ago. <br> <br> When I called them to arrange this, I was told that my card had already been delivered to the Fourways branch.<br> I was informed that they would have to re-issue my card and could only then deliver it to my work address BUT at MY EXPENSE.<br> <br> I find this very inconvenient, especially for a bank that claims to make their customers lives easier and prevent them going into the branch for something as simple as collecting a card. I feel like I am with BEEP BANK getting *** like Steve.<br> <br> This is completely unacceptable