Not Helpful

<p>On Monday, 10 October 2016 I went to the Mac store in Sandton City to purchase make up up to the value of R1710.00, my FNB cheque card was swiped an amount of R1710.00 went out of my account the receipt refused to come out a reversal was "done" and my card was swiped for the second time the same amount was taken out of my card... I contacted FNB on Tuesday at midday to find out what was going on a lady by the name of Lebo helped me, she said an amount was deducted twice and I should fill out a dispute form that was done but no one contacted me, I then called FNB on Wednesday for a follow up and the lady just could not assist! I have iss</p> <p>ues with the Bank Iv been so loyal to for over 10 years the call center agents are useless... I have how ever been to the sunninghill branch twice and they are trying to be as helpful as possible </p>