Not happy with their service

<p>Im a new client to Fnb but im so angry and disappointed by their service. I used my new card to swipe and buy my groceries at Shoprite USave in Cosmo City to my suprise the card declined i was so embarrased as now people were complaining saying i know i dnt have money. I called to be assisted by Haidi Miya she said she will contact me back as she doesnt see any problem. I had to go to an Atm to withdraw and pay the groceries.She called me back at her own time advised that her manager Nkosinathi Moilonyane said new cards do like that i asked her why are we not told about that when opening the account because i wouldnt have bothered myself. Instead of getting the benefits like ebucks that made me switch to Fnb i had to use my own R60 airtime and not even get any assistance from Fnb. Im so disappointed and even thinking of going back to my old bank as i never had any problems with them. I will never recommend Fnb to anyone.</p>