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Pumla M

1 reviews | Active since Jun 2024

08 Jul 2024, 09:07

NOT HAPPY WITH THE SERVICE

I went to the Protea Gardens branch on the 29/06/2024 and adv the agent that i have lost my phone and that she updates the new number and link to the cellphone banking as i dont have a card.

Only to notice that she di not link the number to my new cellphone number. I am not happy with the service at FNB Protea Gardens

It is one of the reasons why i wanted to close my bank account.

The service there is something else i want to make transactions now and cannot because of her stupid error she kept talking about her being ******.

I am so upset with this nonsense i wonder why does FNB hire such people

Mamodiehi Tsotesti

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Replies (2)
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Pumla M's update08 Jul 2024, 13:25
Reviewer Update
Hi

Please contact me on *** on this number so we can resolve this matter urgently.

i want to make transactions and need this resolved Protea Gardens its the worst branch one can ever go to for service one agent once said she was going for a smoke while we were standing on the que


I need to know my balance and want to do transactions
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Pumla M's update08 Jul 2024, 13:44
Reviewer Update
Worse part is your lines are not working i keep calling the number *** i asked that you contact me on this number ***. I need this matter resolved by end of business today - after that i am closing my account with you. So much inconvenience