NOT HAPPY WITH ONLINE ACCOUNT APPLICATION

I have opened up a new account. The lady who opened the account put down the WRONG cell phone number AFTER I have given it to her TWICE.

Today the courier company phones my mother. Why phone my mother in the first place????? Where even did you get her number? Is there no POPI act in FNB? I DID NOT give them her number. RUDE AND ARROGANT. They tell her that she cannot take the card (which is understandable), but then they also refuse to take the correct cell phone number to contact me.

After wasting 35mins of my airtime phoning the FNB call centre, the courier now has my correct cell phone number; but it is still needed for me to go into a branch to fix the profile's number. The call centre is not toll free might I add.

Honestly not happy with FNB thus far. Really. This is not the cheapest bank either, if they don't want me as a customer, JUST SAY THE WORD, and I will find another bank that does.