JH
Janet H
1 reviews | Active since Jun 2014
18 Dec 2018, 12:02
Not happy with FNB service
Why can't I reverse a payment on the banking app that was made in error by me and why can't you guys just reverse it immediately in the bank. Its my money and I made a mistake yes but other banks can reverse this immediately this is not a debitorder
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Dec 2018, 14:38Good Day Mrs Van Huysen,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply18 Dec 2018, 14:38
Official
Good Day Mrs Van Huysen,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***