MI
Monday I

1 reviews | Active since Sept 2018

17 Dec 2019, 10:23

Not happy with FNB forex

I have been requesting for a proof of amendment forex transaction slip I made to USA for over a week now, anytime I call the forex department, they keep forwarding my calls to someone who never pickups my call, uptill now no response. Does it mean the amendment was never done ? I am disappointed with FNB's forex big time

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Dec 2019, 14:16
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***NF

Regards

Hello Peter Complaints Team 

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