TM
Tshepo M

1 reviews | Active since Jul 2018

28 Jul 2018, 07:57

Not Happy With FNB Connect

I am very unhappy with FNB Connect and the fact that one can't port from these data chawing con-artists to a new provider. I have been trying to port back to Telkom for the last 2 weeks, visiting Telkom shops 3 times, and it still hasn't happened. In the mean time, 100MB of data is depleted in 2 hours just using WhatsApp

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jul 2018, 08:40
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***