RS
Refilwe S

1 reviews | Active since Jun 2018

25 Jun 2018, 16:55

Not happy at all

Good morning

I will like to complain with regard to Wennesa Manzias she did not resolve my query, My question was why was I charged the below yesterday, she keeps on refereeing last month I understand last month but I only want to know for yesterday, why I am now being changed on a monthly basis and almost every day when I do any transaction. I am not happy with this at all 21 Jun 2018 #Cash Withdrawal Fee Adj 0.00 -53.65

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2018, 08:28
Official

Good Day Refilwe,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***