LR
Lerato R

1 reviews | Active since Sept 2018

28 Sept 2018, 10:55

Not happy

I have just contacted the call center with no help. I have an amount of R 4388.00 that has been deducted from my account. however I really don't mind paying you but then for crying out loud I am unemployed I don't have money that money is my rent money and food. Probably my son and I will be sleeping in the streets after the 2nd.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Sept 2018, 11:33
Official

Good day Lerato Rantili,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Loans who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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