BP
Belinda P
1 reviews | Active since Apr 2018
15 Aug 2019, 11:38
Not great service... FNB foreign exchange!!
I made a transfer to a UK bank account at the beginning of February. In May R284 was taken from my account for UK bank charges. On 10 August a further R184 was taken again. On querying this with FNB I was told it was bank charges... over 6 months later... for the second time. On querying again nobody has got back to me... not a lot of money, but the principle! Not great service...
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FNB (First National Bank)'s replyOfficial
15 Aug 2019, 11:54Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply15 Aug 2019, 11:54
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***