Not good

Good morning, you know what this is getting very counter productive I have asked for help for sertant papers and it has not been bone and I AM GETTING FREEKING TIRED OF ASKING WHAT THE HELL IS GOING ON. THE ONLY WAY I AM GOING TO GET THINGS FROM FNB IS TO TREATEN FNB I AM SO DONE AND YOU CALL YOUR SELF A BANK, IT IS MORE LIKE TOY COMPANY