KB
Karin B
1 reviews | Active since Mar 2014
13 Apr 2016, 09:25
Not getting any response
We have been struggling for more than a month to get the bank statements on the deceased credit card outof FNB. I am sending e-mails every week and getting no response.
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Apr 2016, 09:57Hello KLAKOUS19,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904442.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904442.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply13 Apr 2016, 09:57
Official
Hello KLAKOUS19,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904442.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 904442.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)