Not fun getting your Pre Paid loan

HOW CAN YOU HELP ME???<br> <br> 1 - Don't loose my documentation ( who knows were my documents are floating now)<br> 2 - If you say you will get back to me in 8 hours - do so<br> 3 - put the right contact details on your application forms and on your email signature - its the basics, so that we can contact you when you don't contact us<br> <br> My application was lost now I get an email asking that i redo them and the contact number on your email signature does not work.<br> <br> Really FNB!!!<br>