Not First for me

<p>I phoned the FNB Call Centre as account is showing a nil balance and this is not the case , after going through the whole process of verification the women who took my call could not help me , Why I don't know , she transfers me to online banking who request the whole verification process all over again , was not amused and asked to speak to a supervisor was left on hold over 5 minutes and then the phone was hung up. All this to find out why FNB show a nil balance when clearly the should'nt be one</p>