FC
FZ C
1 reviews | Active since Oct 2019
03 Dec 2019, 12:28
Not feeling up to delivering services
**** from day 1. I went to fnb to open a new bank account. Where i had to drag the info from your consultant, who took 50 mins to assist me, then takes another 50mins to assist me with a plain, simple bank account. Then I complete all the required forms, incl. debit order transfer forms, with the guidance of your employee. And three days later, fnb phones and emails, saying they are not feeling up to assisting with the debit orders after everything was completed, signed and all possible info was provided. No credible reasons provided. No documents sent to re-complete. Nothing. Oh yes, and he wants to move my salary, while that section was marked not applicable.
"Good Day Valued Customer
FNB received your Debit Order Switching request.
You requested that we change your banking details for salary and debit orders from Standard Bank to FNB (***):
Due to insufficient information, we could not successfully change your debit order and salary
We need the Debit order dates for Wesbank and Miway
Kindly contact us with the required information
Regards, Meldrick Putu Administrator"
Helpful (0)
Replies (6)0
Replies (6)FC
FZ C's updateReviewer Update
04 Dec 2019, 15:28Good Day, Fnb.
Since yesterday, You have not done much to assist me.
I have been phoned multiple times, by consultants who I need to repeat myself 50 times, patiently, while your staff just messes everything up further.
On top of the mess You have made, to my time at work;
Your consultants phone me and want to pressure me to accept delivery of my bank card,
where they want me to, While I specifically asked to collect it from the branch on saturday 7th of December.
Then they keep on addressing me as Married, while my id plainly says that i am MISS Coetzee.
When is this drama going to end?
Since yesterday, You have not done much to assist me.
I have been phoned multiple times, by consultants who I need to repeat myself 50 times, patiently, while your staff just messes everything up further.
On top of the mess You have made, to my time at work;
Your consultants phone me and want to pressure me to accept delivery of my bank card,
where they want me to, While I specifically asked to collect it from the branch on saturday 7th of December.
Then they keep on addressing me as Married, while my id plainly says that i am MISS Coetzee.
When is this drama going to end?
FC
FZ C's update04 Dec 2019, 15:28
Reviewer Update
Good Day, Fnb.
Since yesterday, You have not done much to assist me.
I have been phoned multiple times, by consultants who I need to repeat myself 50 times, patiently, while your staff just messes everything up further.
On top of the mess You have made, to my time at work;
Your consultants phone me and want to pressure me to accept delivery of my bank card,
where they want me to, While I specifically asked to collect it from the branch on saturday 7th of December.
Then they keep on addressing me as Married, while my id plainly says that i am MISS Coetzee.
When is this drama going to end?
Since yesterday, You have not done much to assist me.
I have been phoned multiple times, by consultants who I need to repeat myself 50 times, patiently, while your staff just messes everything up further.
On top of the mess You have made, to my time at work;
Your consultants phone me and want to pressure me to accept delivery of my bank card,
where they want me to, While I specifically asked to collect it from the branch on saturday 7th of December.
Then they keep on addressing me as Married, while my id plainly says that i am MISS Coetzee.
When is this drama going to end?
FC
FZ C's updateReviewer Update
04 Dec 2019, 15:31...Oh wait, you think that is correct: Miss, Mrs, Ma'am and all of the other titles are the same.
Does management even know the difference.
I am not married, I am unmarried = MISS not Mrs, or Ma'am.
You see, You employee staff who never even qualified for their matric.
Now, you want me to be content that you want to mess up my financials further.
Thank you for showing how *********** you are, day in day out.
Does management even know the difference.
I am not married, I am unmarried = MISS not Mrs, or Ma'am.
You see, You employee staff who never even qualified for their matric.
Now, you want me to be content that you want to mess up my financials further.
Thank you for showing how *********** you are, day in day out.
FC
FZ C's update04 Dec 2019, 15:31
Reviewer Update
...Oh wait, you think that is correct: Miss, Mrs, Ma'am and all of the other titles are the same.
Does management even know the difference.
I am not married, I am unmarried = MISS not Mrs, or Ma'am.
You see, You employee staff who never even qualified for their matric.
Now, you want me to be content that you want to mess up my financials further.
Thank you for showing how *********** you are, day in day out.
Does management even know the difference.
I am not married, I am unmarried = MISS not Mrs, or Ma'am.
You see, You employee staff who never even qualified for their matric.
Now, you want me to be content that you want to mess up my financials further.
Thank you for showing how *********** you are, day in day out.
FC
FZ C's updateReviewer Update
04 Dec 2019, 15:32It seems no-one follows-up or does anything productive at your institution.
You get your money for free, and by sucking customers dry of their time and money;
without the ability to do what you should: Deliver actual services.
You get your money for free, and by sucking customers dry of their time and money;
without the ability to do what you should: Deliver actual services.
FC
FZ C's update04 Dec 2019, 15:32
Reviewer Update
It seems no-one follows-up or does anything productive at your institution.
You get your money for free, and by sucking customers dry of their time and money;
without the ability to do what you should: Deliver actual services.
You get your money for free, and by sucking customers dry of their time and money;
without the ability to do what you should: Deliver actual services.
FC
FZ C's updateReviewer Update
04 Dec 2019, 15:37Why can you not have at least one staff member to assist and ensure that this one process is successfully and painlessly done, efficiently?
Instead you have 15 consultants phone me during the day, whenever they feel like it.
While I asked pretty please for email correspondence.
You don't care. You just want to look great on adverti*****ts.
You don't actually want to earn your money.
Since the 1st consultant who assisted me on saturday 30 November 2019;
No one of your staff, can do anything positive.
Not a single person has actually followed through with anything that has been promised to me.
I promise to keep on explaining to the nation, for as long as you rip apart my financials
Instead you have 15 consultants phone me during the day, whenever they feel like it.
While I asked pretty please for email correspondence.
You don't care. You just want to look great on adverti*****ts.
You don't actually want to earn your money.
Since the 1st consultant who assisted me on saturday 30 November 2019;
No one of your staff, can do anything positive.
Not a single person has actually followed through with anything that has been promised to me.
I promise to keep on explaining to the nation, for as long as you rip apart my financials
FC
FZ C's update04 Dec 2019, 15:37
Reviewer Update
Why can you not have at least one staff member to assist and ensure that this one process is successfully and painlessly done, efficiently?
Instead you have 15 consultants phone me during the day, whenever they feel like it.
While I asked pretty please for email correspondence.
You don't care. You just want to look great on adverti*****ts.
You don't actually want to earn your money.
Since the 1st consultant who assisted me on saturday 30 November 2019;
No one of your staff, can do anything positive.
Not a single person has actually followed through with anything that has been promised to me.
I promise to keep on explaining to the nation, for as long as you rip apart my financials
Instead you have 15 consultants phone me during the day, whenever they feel like it.
While I asked pretty please for email correspondence.
You don't care. You just want to look great on adverti*****ts.
You don't actually want to earn your money.
Since the 1st consultant who assisted me on saturday 30 November 2019;
No one of your staff, can do anything positive.
Not a single person has actually followed through with anything that has been promised to me.
I promise to keep on explaining to the nation, for as long as you rip apart my financials
FC
FZ C's updateReviewer Update
04 Dec 2019, 15:47The last consultant to phone me, sounded intoxicated.
Please FNB, What is happening?
Please FNB, What is happening?
FC
FZ C's update04 Dec 2019, 15:47
Reviewer Update
The last consultant to phone me, sounded intoxicated.
Please FNB, What is happening?
Please FNB, What is happening?
FC
FZ C's updateReviewer Update
26 Jun 2020, 09:48fnb still spams me after I was forced to close my new account, months ago.
I did not even say that I want spam or any info or smses or emails from you, even while I had my account with you.
you can't deliver on any tipe of service, no matter how mundane.
Not even unsubscripe and leave me out of your internal problems.
fnb will stalk the entire country for life, even after they made my life unbearable within the first 3 weeks of opening an account with them. because they had to ***** an extra R49 from my account, without explanation. And kept on losing the signed debit order documentation I had to sign 5 times, with them. And then be informed that they cannot deliver on that promise either,
as I did not provide them with any information.
It took me all of 3 minutes in total, to move all my debit orders, when I moved to a new bank recently.
But they will treat you like **** in the branch. Then make you wait forever and then you still have to teach and guide the consultant who is supposed to assit you as the client, with how things are advertised to work at their bank and office and place of supposed business.
Just know, they will want you to reconsider.
Fnb, Stalking me for life, will not make me reconsider.
Only a fool will reconsider.
Your time and money is wasted, but they want it all - And then they want to waste more of those precious currencies you cannot share in tough times, and then force you to waste that too:
They expect you, to reply OPT out, to which you will just be added to more spam lists of theirs...
I did not even say that I want spam or any info or smses or emails from you, even while I had my account with you.
you can't deliver on any tipe of service, no matter how mundane.
Not even unsubscripe and leave me out of your internal problems.
fnb will stalk the entire country for life, even after they made my life unbearable within the first 3 weeks of opening an account with them. because they had to ***** an extra R49 from my account, without explanation. And kept on losing the signed debit order documentation I had to sign 5 times, with them. And then be informed that they cannot deliver on that promise either,
as I did not provide them with any information.
It took me all of 3 minutes in total, to move all my debit orders, when I moved to a new bank recently.
But they will treat you like **** in the branch. Then make you wait forever and then you still have to teach and guide the consultant who is supposed to assit you as the client, with how things are advertised to work at their bank and office and place of supposed business.
Just know, they will want you to reconsider.
Fnb, Stalking me for life, will not make me reconsider.
Only a fool will reconsider.
Your time and money is wasted, but they want it all - And then they want to waste more of those precious currencies you cannot share in tough times, and then force you to waste that too:
They expect you, to reply OPT out, to which you will just be added to more spam lists of theirs...
FC
FZ C's update26 Jun 2020, 09:48
Reviewer Update
fnb still spams me after I was forced to close my new account, months ago.
I did not even say that I want spam or any info or smses or emails from you, even while I had my account with you.
you can't deliver on any tipe of service, no matter how mundane.
Not even unsubscripe and leave me out of your internal problems.
fnb will stalk the entire country for life, even after they made my life unbearable within the first 3 weeks of opening an account with them. because they had to ***** an extra R49 from my account, without explanation. And kept on losing the signed debit order documentation I had to sign 5 times, with them. And then be informed that they cannot deliver on that promise either,
as I did not provide them with any information.
It took me all of 3 minutes in total, to move all my debit orders, when I moved to a new bank recently.
But they will treat you like **** in the branch. Then make you wait forever and then you still have to teach and guide the consultant who is supposed to assit you as the client, with how things are advertised to work at their bank and office and place of supposed business.
Just know, they will want you to reconsider.
Fnb, Stalking me for life, will not make me reconsider.
Only a fool will reconsider.
Your time and money is wasted, but they want it all - And then they want to waste more of those precious currencies you cannot share in tough times, and then force you to waste that too:
They expect you, to reply OPT out, to which you will just be added to more spam lists of theirs...
I did not even say that I want spam or any info or smses or emails from you, even while I had my account with you.
you can't deliver on any tipe of service, no matter how mundane.
Not even unsubscripe and leave me out of your internal problems.
fnb will stalk the entire country for life, even after they made my life unbearable within the first 3 weeks of opening an account with them. because they had to ***** an extra R49 from my account, without explanation. And kept on losing the signed debit order documentation I had to sign 5 times, with them. And then be informed that they cannot deliver on that promise either,
as I did not provide them with any information.
It took me all of 3 minutes in total, to move all my debit orders, when I moved to a new bank recently.
But they will treat you like **** in the branch. Then make you wait forever and then you still have to teach and guide the consultant who is supposed to assit you as the client, with how things are advertised to work at their bank and office and place of supposed business.
Just know, they will want you to reconsider.
Fnb, Stalking me for life, will not make me reconsider.
Only a fool will reconsider.
Your time and money is wasted, but they want it all - And then they want to waste more of those precious currencies you cannot share in tough times, and then force you to waste that too:
They expect you, to reply OPT out, to which you will just be added to more spam lists of theirs...