WD
William D

1 reviews | Active since Jul 2018

15 Jan 2019, 12:59

NOT even with you for a day and you *****ing up.

I opened an account on January 9th 2019.

The account was working fine. After trying to transact an hour later the account is frozen.

I sent through the forms numerous times ( ID, Proof of address and payslip) to **********

But the account is still frozen.

I spent an hour on the phone but kept being transferred pillar to post and then your agent had the audacity to put the phone down in my face.

Can you please activate my account as well as internet banking so that I can get paid and transact.

I have lost so much money. This is not a good start.

Please fix this as soon as possible and email me.

Thank you for your time.

P.S Please email me

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jan 2019, 15:28
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards
Hello Peter Complaints Team
*** (option one)