1 reviews | Active since Dec 2016
Not even a month with Fnb and money missing
<p>Good day</p> <p> </p> <p>I received R500,R160,R250 on Sunday.The R500 has cleared buy not the R410.so I followed up on Sunday and was told the money was not cleared.I left it as I'm not uses to Fnb.Still no money and no help.they tell me funds not cleared.They must not lie and say I used the money as I was told it was never cleared.I followed up Monday Tuesday Wednesday ..still no money.Where is my money?</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)