AC
Attie C

1 reviews | Active since Nov 2017

27 Nov 2017, 12:18

Not enought tellers

Go in to pay in check was refer to atm, atm couldnt take tjek was then refer to tellers only two available and big compannies paying in. N o privacy tellers and waitmore than 45 minutes again in que to do bussiness

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Nov 2017, 12:41
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)