TH
Tashiel H
1 reviews | Active since Feb 2018
03 Feb 2019, 00:53
Not downgrading my account
Credit card department is taking forever to downgrade my account.
They make it so easy to upgrade but they don't tell you about the negative implications in doing so and then when you request to downgrade, they show you how little you actually matter.
Seriously considering switching banks as this isn't the first problem I am experiencing with FNB.
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FNB (First National Bank)'s replyOfficial
04 Feb 2019, 11:21Good Day Tashiel Haryparsat Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply04 Feb 2019, 11:21
Official
Good Day Tashiel Haryparsat Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***