1 reviews | Active since Jan 2017
Not delivering new card
<p>My bank card was retained by a Fnb atm the Sunday before last. Ordered a new one online. Got message but still have not received it. Been on the phone with Fnb today from one department to the next. Tired of this **** now. Shortened version of events. </p>
Good day Mr. Geoffreypoley
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. Geoffreypoley
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***