GA
Gareth A

1 reviews | Active since Sept 2015

15 Sept 2015, 08:11

Not debiting my account

I made a once of loan through my bank fnb but they never debited the loan amount at the end of August 2015. Now I am received an sms stating that my loan is due today for payment and nothing has gone off my account I am not happy because if there is money available in my account why do they not debit it like they always do if I make a loan.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Sept 2015, 09:14
Official
Hello G. unit,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 760308.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)