1 reviews | Active since May 2009
Not dealing with complaint
Various complaints have now been lodged and none attended to.<br> All dealings i have with FNB turn to complains.<br> vehicle finance. ( now financed with MFC no problem)<br> Homeloans. ( now finance with SA Homeloans)<br> Credit card. (Nedbank)<br> Opening accounts. (Personal and Business)<br> Delivery of cards.( always late)<br> Credit card setteled and closed in 2008 already giving negative rating. (A years worth of fighting to have it removed)<br> Managers not bothered to contact client back (Mark Smith ,Emanuel Made)<br> Closing of complaints at their will ( oops we did not know you having problems)<br> In branch they cannot assist as complaint is with legal but nobody can give me details as to why or when someone will contact me.<br> My accounts are not allocated to a branch so where must i go?<br> Recieving overall bad service and nobody deals with complaints<br> <br> I am now requesting a letter stating you do not wish to have me as a client. Should this not be possible a letter explaining why nobody will assist!<br> <br> <br>
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
