1 reviews | Active since Mar 2017
NOT COOL!
<p>I use (used) the FNB App more than 5 times a day making payments, tranferes, ewallet, checking statements and all. I was very dissappointed to find out the app is no longer supported on my Lumia 950 running Windows 10 Mobile. As a private client I thought I was kinda special, I'd expect to be notified of these changes before they happen.</p> <p> </p> <p>First, they blocked fnb.mobi and "forced" us to use the app...And now they've taken THAT app away from us?? WHY??? Trying to force us to buy your phones huh? I AM NOT BUYING YOUR STUPID PHONES!!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)