Not complying..

On the 18th March 2016 my debt review was approved and creditors were advised furthermore FNB was requested co cancel debit orders from my account since I bank with them, but that wasnt done,however I managed to cancel my other debit order via internet banking,but cannot cancel my FNB debit orders as they do not reflect as debit orders on my account, FNB futher debited my account after being requested not to ( credit card and personal loan) can someone reverse those 2 debit orders and ensure they are cancelled and payment will now be made the proper way, please reverse the 2 amounts that were debited and cancel the debit orders