not been any communication from your side or from FNB

I REALLY NEED HELP OR FEED BACK OR SOME FORM OF COMMUNICATION. I am just following up of my account( FNB Business ***) issue since these has not been any communication from your side or from FNB, I just want to know what is going since my business account was frozen; since the call Centre gave me this Case Number ***; The only reason i called the call center is that your numbers have been not reachable the one you gave me: *** but instead they gave me another number that they said it’s your direct number but still it’s not reachable ***; PLEASE may you urgently assist so that i can understand what is going on. All the phones ring without answers; Now I don’t know how to get hold of you, what should I do? Regards, Brian Gamanya; Company Owner: Porte Brand Trading; Mobile: *** or ***; Office: ***: Email: ***