Not Answering Telephonically Calls
Tried to establish contact with the Legal Eagles. I am a policyholder of a purported "Legal Plan" On Black Friday I tried to have a conversation with a the FNB Leal plan. After holding on for 21 minutes I realised "My Call is not important, FNB however make ?% sure they conveniently debit my FNB bank account monthly. Today, Monday, 26 Nov 2018 I called FNB purported Legal Eagles with renewed hope and optimism. Strange, I heard at least 50 times in 22 minutes "Your call is important to us.... Then, realised that: - I am hoping for nothing - FNB Legal Eagles still do not answer their calls, even if it is at the expense of their monthly contribution client. DO NOT CONSIDER TAKING OUT A LEGAL PROTECTION POLICY WITH FNB. THEY WILL NOT AND CAN NOT HELP YOU, THEY DO NOT EVEN ANSWER THEIR CALLS. When I attempted to..."Leave a message, after pressing "option one" the call was abrubtly ended. Please call me FNB. Failure, I am seeking restitutio in integrum of all premiums paid through the Smalle Claims Court based on exceptio non adimpleti contractus and total maladministration. To the wider public, rather use Law for All by Edgars. In my opinion they are by far better. ALSO TAKE NOTE, THE FNB GUYS WILL NOT ANY UNDER CIRCUMSTANCES CONSIDER LITIGATUNG AGAINST ANY, I REPEAT, A N Y GOVERNMENT ORGANIZATION, OR ORGAN OF STATE. MUNICIPALITY, SAPS POLICE, METRO POLICE, PROVINCIAL HOSPITAL OR ANYBODY IN THEIR EMPLOYMENT, RENDERING THEM, IN MY OPINION 50% USELESS. NOPE, ?% USELESS AS YOU CAN NOT EVEN COMMUNICATE WITH FNB LEGAL PLAN AFTER HOLDING ON FOR 40 MINUTES!! THE PLAN IS, we take your money monthly, sorry, we value your call, yet, they can not and will not answer your call. GUARANTEED!!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option
