LP
Leanie P
1 reviews | Active since Feb 2014
08 Oct 2015, 10:19
Not again!!
After last week's complaint I got a call from a very friendly lady from FNB. She was so helpful and she ensured me that she has changed my settings at FNB so that I will recieve marketing infornation ONLY VIA E-MAIL. However it is really frustrating yet again to recieve another marketing call from FNB today. Come on FNB. It really went so well the past week. PLEASE STOP PHONING ME WITH ALL YOUR OFFERS. YOU CAN MAIL IT TO ME.
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Oct 2015, 10:53Hello Leanie Pretorius,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 778850.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 778850.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Oct 2015, 10:53
Official
Hello Leanie Pretorius,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 778850.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 778850.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)