MP
Marcel P

1 reviews | Active since Mar 2017

21 Aug 2018, 15:31

Not Again

FNB Money App said im in arrears for a temporary loan

This information is incorrect and i need it removed immediately

This is the second time FNB money Nav app giving me trouble and this affects my credit status

I think i need to reconsider moving to FNB and take my money elsewhere

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Aug 2018, 15:49
Official

Good Day Mr. Marcel ****samy,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***