MK
Maz K

1 reviews | Active since Mar 2014

06 Jan 2018, 09:34

Not adhering to SA rules

Good day

I visited fnb arcadia. And spoke to Sylvester who said he is not aware of the Home Affairs communique which states that all ZEP applicants which have proof of application should be help.

Unfortunately FNB according to Sylvester doesnt adhere to Home Affairs rules and South Africa rules which leaves us to wonder if all account holders knows who they trusting their hard money with .

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jan 2018, 11:08
Official

Good Day Mazkun,

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***