Not Acceptable FNB

When my card was ******, it took them over a month to get the replacement to me. I ended up having to track down the parcel with Mr Delivery myself and arrange delivery myself.

This is just one example of the terrible service I get from FNB.

The latest to this, is that I purchased Telkom Landline Airtime off their website, but the voucher numbers etc don't work. It doesn't matter what number you try and use, Telkom doesn't accept it. And their answer is to just go and buy another voucher. Now these vouchers expire in a few days, which means I have wasted money on a voucher. And this is not the first time I am having this issue.

I have lodged two complaints on the website contact form recently, and they do not make contact with me. They don't care about the client's, and I am now wishing I had never left Standard Bank.