DV
Danie V

1 reviews | Active since Sept 2017

17 Nov 2017, 11:30

Not a trustworthy company

Lodged a complain to be re investigated on 4 Oct 2017, but only a ref no ********** NF was sent to me and that was the end of it, no wonder they accuse their customers of *****ing their own stuff, at least that is what their assessor aledgedly did

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Nov 2017, 14:03
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)