1 reviews | Active since Jan 2017
Not a happy client
I have two accounts with FNB but I cannot be helped when in need of money. Why does a temporary loan offer expire when it's there for emergencies, some lady from Premier banking asked me why didn't i take the temporary loan offer yesterday when it was available. After payday the offer is there but disappears when the account balance is low.
Good Day Sebolai Sekwena,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Sebolai Sekwena,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***