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Nicky A

1 reviews | Active since Dec 2017

04 Jan 2018, 07:21

Noresponse to an application

I have app**** for a credit card and I am still waiting for the contact centre to call me back since last week and to date I have not heard anything from them.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jan 2018, 08:40
Official

Hello Anastacia-stacie-nicky,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender