TC
Tony C
1 reviews | Active since Sept 2012
25 Jan 2023, 15:46
Nonservice from nonres...
Sitting in the branch twiddling my rhujmbs while I spend 40 minutes waiting for the nonres department to take my call. Fortunately, I'm calling on FNBs phone. Can you imagine if a non-resident was making this call from overseas? Original problem is rhat they've held backmy Father's pension for the umpteenth time. No doubt I'll be treated to another lame excuse and blame it on the bureaucracy they helped create... No reference number I'm afraid, they haven't answered the phone yet 😔
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Tony C's updateReviewer Update
25 Jan 2023, 19:01Thank you for logging the official complaint on my behalf. I had sent an email
to *** as this is the process I need to follow according to the ombudsman web site.
I have yet to receive a response to my email. Am I correct in assuming that I'll be able to use the reference provided should I need to take the matter further?
to *** as this is the process I need to follow according to the ombudsman web site.
I have yet to receive a response to my email. Am I correct in assuming that I'll be able to use the reference provided should I need to take the matter further?
TC
Tony C's update25 Jan 2023, 19:01
Reviewer Update
Thank you for logging the official complaint on my behalf. I had sent an email
to *** as this is the process I need to follow according to the ombudsman web site.
I have yet to receive a response to my email. Am I correct in assuming that I'll be able to use the reference provided should I need to take the matter further?
to *** as this is the process I need to follow according to the ombudsman web site.
I have yet to receive a response to my email. Am I correct in assuming that I'll be able to use the reference provided should I need to take the matter further?