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leigh.vermaak leigh.vermaak

1 reviews | Active since Mar 2017

03 Jul 2019, 18:46

NONSENSE *****ENTLY DECLINE FEE

What nonsense is this i pulled statement on my account and my son account and we are continuously been charged R8-50 declined fee but we not even swiping our cards, we know better than to go to store and swipe if we have no money - this is ***** i want our money back mine totals about over 30 its over R250 my son has more and he is a youngster and has not been using his account often - is this how fnb ****s our account now

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2019, 11:00
Official
Good day Leigh-Ann Vermaak, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF

Regards,

Hello Peter Complaints Team

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