MH
Mohammed H

1 reviews | Active since Mar 2011

19 Feb 2016, 12:11

Nonsense charges

I see there's charges on my account called honoring charges, first of all you guys confirmed my account will not go into negative because this was fixed (apparently) now if I look at my statement, my account is sitting in -2700 because you lie to me and now you charging me R50 a transaction over because you don't know how block transactions when an account has no money. This is ***** and you are again doing unsolicited lendin which I did not agree to.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2016, 12:16
Official
Hello styphoiz,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 872630.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)