Nonsense
I see -R802 balance on my account. When i call to ask... im being told that where I swiped... did their banking late. Whereas when I swiped I had money and I got the notification. So I also got charged for not 'having fund's where as I did. If I didn't have... the payment would have not gone through. How is it my fault that wherever I bought did their banking late.. I swiped on August and 1 and had months later it gets banked. I accepted defeat and waited to get paid so that they can take that money... now another amount was charged saying I didn't have fund's when I bought AGAIN. If I didn't why the hell did it go through. So we get charged for things that have nothing to with us. The stores I went to managed to get their money cause it's there but I got charged as if I didn't have money. I know that I get charged for debit orders that didn't go through not for when stores decide to bank late. Now when I get paid.. this ridiculous amount will be taken. Fnb knows I had money when I swiped.. who the he'll is supposed to pay for those charges???? I wouldn't swipe if there were insufficient fund's. Someone explain this nonsense to me
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
