1 reviews | Active since Nov 2015
NonRepayment of ********** Transaction on FNB Card
Hello, <br> I would like to report the poor service i am at present receiving from FNB.<br> I had *****elent transactions on my credit card on 23-02-2016.<br> <br> I called up and reported the transaction on the very minute to ***** Center.<br> <br> After our communication i was mailed a form to fill which i sent back .<br> However after this, i haven't got any response from FNB.<br> They are busy passing the bucks to one another when you call them.<br> Mostly if you lucky you speak to one of them after 30+ minutes and i have to be transferred to different departments explaining the same situation and scenario again and again.<br> In a nutshell you loose your precious hours just to be in touch with them without any single feedback.<br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 890407.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 890407.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
