kM
kedibone M
1 reviews | Active since Jun 2019
14 Oct 2019, 12:47
Nonhlanhla Msiza from First National Bank give me the most inhumane treatment from a bank consultant that I have ever had
This is a follow up to the compliment I gave the bank with regard to their chat services, I just had a horrible experience one that can be explained by the screen shots I took. The last chat assistant I had, was so helpful, and she knew what she was doing. This chat lady Nonhlanhla Msiza, did not even bother herself/himself with my complaint, told me call PayPal between 8 and 6 that's it.
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FNB (First National Bank)'s replyOfficial
14 Oct 2019, 14:29Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply14 Oct 2019, 14:29
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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