DM
David M
1 reviews | Active since Nov 2018
09 Nov 2018, 05:53
None Resident forex - 3 week request
It’s 3 weeks today waiting for a forex transfer. 1st request was done through Northgate Branch , how long should I continue waiting? I was given FNB:-) Ref ********** NF and requested for updates from care??fnb.co.za but again nothing. Can someone please update me on my request. Lack of updates and waiting is really frustrating me how long should I continue waiting?
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FNB (First National Bank)'s replyOfficial
09 Nov 2018, 09:48Good day David Matanga,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply09 Nov 2018, 09:48
Official
Good day David Matanga,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)