Non stop "items paid fee" charges

I have been beyond FRUSTRATED ALL WEEK. Every other morning i woke up to both my cheque accounts being overdrawn because of the "item paid fee" charged to my accounts.

Some fees were reversed and accounts rectified but a day after that SAME THING HAPPENS. I cant even get through a proper conversation with the agents on the app because annoying automated messages keep popping up in between the conversation and the agent ends up being disconnected.

I feel really sad that i have actually had to make the decision to move to another bank because of these.

I did not realise the emotional attachment i actually had with fnb until the moment i was moving my money to another bank and i was feeling really sad and emotional,it legit felt like a break up. To fnb my departure may mean nothing because im just one of the many that switched to other banks but to me its really sad that i had to leave.

I no longer felt valued so i had to make that decision anyway. Also im currently looking to buy a home and i keep hearing voices of discouragement that fnb would not provide the homeloan as they are known to not come through for their clients in that regard and that is one of the other things thats made realise that perhaps this relationship has indeed reached its expiry date.

The reason why i am writing this review at this hour is because i woke up to another charge of R180 on top of the R135 that is yet to be reversed,like wow?

So please rectify my accounts so that i can close them and move on.

Thank you,