Non Service from FNB

I am absolutely disgusted with the non service FNB have given me over the past 5 days. I have now spent over R250 in airtime calling there Paypal contact centre, the phone either rings for 40 minutes before someone answers or nobody answers at all. When i do get hold of them, i am promised things will be done by the close of business or within a time frame, yet i still sit 5 days down the line with the same problem. I have sent 3 emails to the PayPal division, not one has been responded to. I sent through my bank statement as requested for verification, still nothing. Sipho who was helping me, has now vanished into thin air. I would not recommend wasting your time with FNB.