DM
David M
1 reviews | Active since Nov 2018
06 Nov 2018, 11:49
Non Resident request
I am a non resident account holder who requested for funds transfer on 19 October 2018 which was responded on 25 October 2018 I responded the following day. I then got an email on 30 October requesting for information already submitted which I responded on 31 October 2018. Since then I have not heard from the non resident department. Can someone please advise me on the status of my request. Thank you
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Replies (4)0
Replies (4)
FNB (First National Bank)'s replyOfficial
06 Nov 2018, 12:00Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience cause
Ref:***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience cause
Ref:***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply06 Nov 2018, 12:00
Official
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience cause
Ref:***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience cause
Ref:***
Regards,
Client Experience Team
Tel number: ***
DM
David M's updateReviewer Update
08 Nov 2018, 09:54No feedback has been received. Please noted 1st request was done on 19 October 2018 through your Northgate Branch it will be 3 weeks tomorrow how much time does the department want?????
I wrote a email to care@fnb Ref ********** NF and still waiting for someone to respond
DM
David M's update08 Nov 2018, 09:54
Reviewer Update
No feedback has been received. Please noted 1st request was done on 19 October 2018 through your Northgate Branch it will be 3 weeks tomorrow how much time does the department want?????
I wrote a email to care@fnb Ref ********** NF and still waiting for someone to respond
DM
David M's updateReviewer Update
08 Nov 2018, 09:54No feedback has been received. Please noted 1st request was done on 19 October 2018 through your Northgate Branch it will be 3 weeks tomorrow how much time does the department want?????
I wrote a email to care@fnb Ref ********** NF and still waiting for someone to respond
DM
David M's update08 Nov 2018, 09:54
Reviewer Update
No feedback has been received. Please noted 1st request was done on 19 October 2018 through your Northgate Branch it will be 3 weeks tomorrow how much time does the department want?????
I wrote a email to care@fnb Ref ********** NF and still waiting for someone to respond
DM
David M's updateReviewer Update
08 Nov 2018, 09:54No feedback has been received. Please noted 1st request was done on 19 October 2018 through your Northgate Branch it will be 3 weeks tomorrow how much time does the department want?????
I wrote a email to care@fnb Ref ********** NF and still waiting for someone to respond
DM
David M's update08 Nov 2018, 09:54
Reviewer Update
No feedback has been received. Please noted 1st request was done on 19 October 2018 through your Northgate Branch it will be 3 weeks tomorrow how much time does the department want?????
I wrote a email to care@fnb Ref ********** NF and still waiting for someone to respond