JM
Jeniffer M

1 reviews | Active since Jan 2020

29 Jan 2020, 11:17

Non payment of funds to inactive account

I deposited money via EFT from my capitec account into a FNB closed account on 24 January 2020. I phoned FNB to find out if there's anything they can do and I was told that the money will bounce back into my account. However, I still have not received the money into my account. I believe that the money did not bounce back into my account because there is not proof of that.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2020, 11:52
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF
Regards

 Hello Peter Complaints Team

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