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Nobesuthu N
1 reviews | Active since Feb 2014
12 Mar 2015, 19:43
non payment
I made a claim of my mother's estate sum of R 13 15.47 on the 30th October 2014 but no payment was made. I made a follow up on the 10th February 2015 but still have not received payment. I submitted all the documents from the Master of the High Court in October 2014.
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FNB (First National Bank)'s replyOfficial
13 Mar 2015, 08:05Hello Zibelana1@,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 645251.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 645251.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply13 Mar 2015, 08:05
Official
Hello Zibelana1@,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 645251.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 645251.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)